PMA & Associates Pty Ltd
1. Introduction
PMA & Associates Pty Ltd (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and protect your personal information.
2. What Personal Information We Collect
We may collect personal information, including but not limited to:
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- Name, address, contact details (phone number, email address)
- Date of birth
- Tax File Number (TFN)
- Australian Business Number (ABN)
- Financial and accounting information
- Banking and payment details
- Information required for tax, superannuation, and compliance services
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3. How We Collect Personal Information
We collect personal information in various ways, including:
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- Directly from you when you engage our services, visit our website, or contact us
- From third parties, such as the Australian Taxation Office (ATO), financial institutions, or other service providers with your consent
- Through publicly available sources where appropriate
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4. Why We Collect Personal Information
We collect your personal information for the following purposes:
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- Providing accounting, taxation, and financial advisory services
- Meeting our legal and regulatory obligations
- Processing payments and invoices
- Communicating with you regarding our services
- Improving our services and maintaining business records
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5. Disclosure of Personal Information
We may disclose your personal information to:
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- Government agencies such as the ATO or ASIC, as required by law
- Third-party service providers, such as auditors, financial institutions, and legal advisors
- Our employees, contractors, and business partners on a need-to-know basis
- Any other parties where you have given consent
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6. Utilising Your Personal Information
We may use your personal information to offer updates, services, and information about new changes to rules, regulations or legislations. This aids in enhancing our services and understanding your needs. Communication may occur through different channels, including phone, email, SMS, or mail.
7. Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access, including:
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- Secure electronic storage and encryption
- Restricted access to confidential information
- Regular security updates and staff training
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8. Access and Correction of Personal Information
You have the right to access and request correction of your personal information. To do so, please contact us using the details below. We will respond within a reasonable timeframe.
9. Cookies and Website Analytics
Our website may use cookies to enhance user experience and collect analytical data. You can modify your browser settings to refuse cookies if you prefer.
10. Complaints and Contact Information
If you have any concerns or complaints about how we handle your personal information, you may contact us at:
PMA & Associates Pty Ltd
Email: info@pmaassociates.com.au
Phone: 1800 762 829
Address: 497 North East Road, Hillcrest SA 5086
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
